Privacy Policy

This site is operated by Hasrat Imaginasi Sdn Bhd 201901013934(1323262-A) This Privacy Policy outlines how your personal information is collected, utilized, and safeguarded when you engage with our Hourly Web Payment provided by Wei Long Electronics Engineering (M) Sdn Bhd

DATA COLLECT
Hasrat Imaginasi Sdn Bhd collects your Personal Data in various ways, in printed or electronic forms through digital and mobile platforms, such as:
1. When you submit your carplate number to Hourly Web Payment Solaris Mont Kiara relating to any of our products and/or services as well as products and/or services by third party service providers;
3. When you enter into any transactions with Hourly Web Payment Solaris Mont Kiara;
4. When you make payment related to any transactions with Hourly Web Payment Solaris Mont Kiara;
5. When you interact with Solaris Mont Kiara staff;

PURPOSES
The carplate information you provided will be collected, used and otherwise processed by us for, amongst others, the following purposes :
1. To create and manage your account and verify your identity.
2. To process your hourly transaction.
4. To facilitate online payments and manage your payment histories and invoices.
5. To provide customer support, respond to your inquiries or complaints.

REFUND POLICY
At Hourly Web Payment, we aim to provide a seamless exit process for our tenants. This refund policy outlines the conditions under which refunds may be issued for payments made during the payment process.

1. Double debit:
1.1 Tenants who initiate double debit during exit.

2. Non-Refundable Charges. The following charges are non-refundable:
2.1 Administrative fees associated with manual payment

3. Refund Process
3.1 Request Submission:
3.2 Tenants must submit a refund request by contacting our customer service team at [enquiry@asianpac.com.my/0327863388].
3.3 Review and Approval:
3.4 Refund requests will be reviewed within 3 working days. Tenants will be notified of the approval or denial of their request via email.

CONTACT US
For further details regarding our privacy practices, inquiries, or complaints, please reach out to us via email at enquiry@asianpac.com.my or Tel: 0327863388 or can find us at address: L-B1-1, No.2, Jalan Solaris, Solaris Mont Kiara, 50480 Kuala Lumpur, Malaysia

TERM & CONDITIONS
By initiating a payment through Solaris Mont Kiara the Hourly Web Payment Online, you agree to comply with our hourly payment policies and payment terms. Any refund requests must be made within the designated timeframe, and refunds, if eligible, will be processed in accordance with our refund policy. Completing the payment process indicates your acceptance of these terms, which govern hourly payment on Solaris Mont Kiara Hourly Web Payment Online